{
  "tenantId": "00000000-0000-0000-0000-000000000000",
  "processName": "Claims Intake Automation",
  "owner": "Shared Services Automation",
  "department": "Operations",
  "description": "Automates first-pass intake and validation of incoming claims.",
  "source": "JSON Payload",
  "automationType": "RPA",
  "platform": "Blue Prism",
  "environment": "Production",
  "telemetry": {
    "eventType": "ProcessCompleted",
    "timestampUtc": "2026-04-01T15:10:00Z",
    "sessionId": "bp-session-2048",
    "itemId": "claim-88312",
    "status": "Success",
    "queueName": "Claims Intake",
    "machineName": "bp-runtime-02",
    "runDurationSeconds": 184,
    "exceptions": 0,
    "retryCount": 0
  },
  "metrics": {
    "monthlyVolume": 12500,
    "averageHandlingTimeMinutes": 7.5,
    "hoursSavedPerMonth": 420,
    "successRate": 99.2,
    "exceptionRate": 0.8
  },
  "roi": {
    "annualLaborSavingsUsd": 148000,
    "annualPlatformCostUsd": 32000,
    "annualSupportCostUsd": 18000,
    "netAnnualBenefitUsd": 98000,
    "roiPercent": 196
  },
  "governance": {
    "dataClassification": "Internal",
    "containsPii": true,
    "businessCriticality": "High",
    "ownerApprovalStatus": "Approved"
  }
}